How Your Box Gets Home
Six stages, thousands of kilometres, one door at the end of it.
A Process Refined Over Almost Three Decades
Every step in this journey has been adjusted and improved over almost thirty years of actually doing it, not designed once in a boardroom and left alone.
Weekly Sailings
A regular shipping rhythm, not an irregular schedule dictated by container fill rates.
Dedicated Warehouse Handling
Boxes scanned and prepared by people who do this daily, not occasionally.
An Established Philippines Network
Local partners who know the final-mile delivery process inside out.
Door-to-Door as Standard
Not an optional upgrade, included as part of the service.
The Journey, Step by Step
A balikbayan box travels thousands of kilometres before it reaches the people waiting for it. Here's exactly what happens between the moment you tape it shut and the moment it's opened again, thousands of kilometres away.
- 01
Your Home
You pack your box with everything chosen for the people you love, weeks or sometimes months in the making, then book your pickup.
- 02
Collection
A Forex Cargo driver arrives at your door to collect your box, right on schedule, treating it the way they'd want their own family's box handled.
- 03
Warehouse
Your box is received, scanned and prepared for its sea freight journey, ready to join our next weekly sailing to the Philippines.
- 04
Shipment
Your box joins our weekly sailing schedule, shipped by sea to the Philippines alongside thousands of other boxes carrying the same kind of care.
- 05
Philippines
Our Philippines network receives your box, clears it through customs, and prepares it for the final leg of its journey home.
- 06
Delivery
Your box completes its journey, delivered door to door to your family, wherever in the Philippines they call home.
Almost Three Decades in the Making
We've spent almost three decades developing the people, relationships, systems and network behind that journey. Because getting a box from Australia to the Philippines isn't simply about moving freight. It's about getting your box home.
Predictability You Can Plan Around
Knowing the rhythm of our shipping schedule means you can plan your sending around real dates, not vague promises.
- Pack and book with a known weekly sailing schedule in mind
- Track your box at each major stage of its journey
- Fewer surprises because the process has been run thousands of times
- A connected service supported by our Australian operation and established Philippines partners
Which Is Exactly Why Families Choose Us
Experience, reliability and almost three decades of trust. See why families choose Forex Cargo.